Norvoya Cleared
Stay sellable in North America.
A 1.65 m service humanoid for hotel lobbies, retail floors and visitor centers. It greets and guides visitors, answers questions in English, French and Spanish, and carries small items between floors.
With the authorized partners who import, sell and service it.
Since September 2026
Authorized partner: a hospitality robotics distributor, Toronto (fictional). Service centers in Toronto, Montreal and Vancouver.
Since October 2026
Authorized partner: an integrator in Guadalajara (fictional). Service in Guadalajara, Monterrey and Mexico City.
Camera and microphone input, building maps, usage logs.
Faces and voices are processed on the robot and not stored. Transcripts only when the buyer turns them on.
Canada (Montreal region) for Canadian sites; Mexico sites in the same North American region.
Logs 90 days. Maps until the site is removed.
The buyer and the local partner. No direct access from outside North America; support access is logged.
Camera-off zones, deletion requests answered within 30 days, notices and signage in English, French and Spanish.
| Document | Issued by | Reference | Valid | Status |
|---|---|---|---|---|
| Radio certificate, Canada | ISED Canada | SAMPLE-IC-0000 | No expiry | Current |
| Electrical safety listing | CSA Group | SAMPLE-CSA-0000 | Follow-up 2027-03 | Current |
| NOM certificate, Mexico | Accredited certifier | SAMPLE-NOM-0000 | 2027-09 | Current |
| Battery transport test (UN 38.3) | Test lab | SAMPLE-UN-0000 | Model-based | Current |
| Penetration test summary | Accredited lab | SAMPLE-PT-0000 | 2027-09 | Current |
| Privacy notice, Quebec Law 25 | Norvoya check | - | Reviewed 2026-10 | Current |
Certificates are issued by the bodies named; Norvoya checks that each one is current. Copies go to buyers on request.
Three levels. Each adds to the one before. Checked every month.
Cleared basics
Data and service
Proven security and track record
A serial number shows whether this unit came through an authorized partner, so its warranty and support are valid.
Norvoya Cleared is a dated check by Norvoya of the documents, settings and processes on this page. Certification marks come only from accredited bodies such as CSA, UL, ISED, FCC and NOM authorities. Everything here is published by the maker for public use; the status updates after every check.
