Adapt产品适配

Made in China, built for North American buyers中国制造,为北美买家而打磨

Buyers judge a product in its first minute: the box, the app, the first message on the screen, the first support reply. We make all of it feel as if it was made for them.买家在第一分钟就会做出判断:包装、App、屏幕上的第一句话、第一次客服回复。我们让这一切都像是为他们而做。

Localization and UX本地化与用户体验

Speak and work like a local product.像本地产品一样说话、使用。

App and device screens, voice prompts, manuals, packaging, website, store listings and support scripts in English, Canadian French and Mexican Spanish. Units, payments, sign-in, support hours and accessibility adapted, not only the words.App与设备界面、语音提示、说明书、包装、网站、电商详情页与客服话术,全面提供英语、加拿大法语和墨西哥西班牙语版本。单位、支付、登录方式、客服时间与无障碍设计同步调整,而不只是文字。

What you get您将获得

  • A glossary and style guide per language各语言术语表与风格指南
  • Native review on real screens and devices母语人员在真实界面与设备上审校
  • Every release localized the same way每次版本更新按同一标准本地化

In detail详细了解

Brand for North America品牌本地化

A name, a story and materials buyers trust.让买家信任的名字、故事与资料。

We check your brand and product names in English, French and Spanish for meaning and conflicts, write positioning for North American buyers, and rebuild the website, sales deck, retail listings and review replies around it.我们在英语、法语和西班牙语中检查品牌与产品名称的含义与冲突,为北美买家撰写品牌定位,并据此重做网站、销售资料、电商详情页与评论回复。

What you get您将获得

  • Name and claim check in three languages三语名称与宣传语检查
  • Positioning and sales materials品牌定位与销售资料
  • Website, retail listings and review replies网站、电商详情与评论回复

Trust and data数据与信任

Pass the IT review before the price talk.先通过IT审核,再谈价格。

North American hosting, a clear data map, access separation for overseas teams, privacy notices in three languages and a security pack your buyers' IT teams can approve.北美托管、清晰的数据流向、海外团队访问隔离、三语隐私声明,以及买家IT团队可以审批的安全资料包。

What you get您将获得

  • Data map and North American hosting数据流向图与北美托管
  • Access separation and update release from North America访问隔离与北美更新发布流程
  • Security pack for buyer IT reviews买家IT审核安全资料包

In detail详细了解

Compliance readiness合规准备

Labels, documents and certification files in order.标签、文件与认证资料一次到位。

Labels and markings for FCC, ISED, CSA or cUL and NOM; French on products sold in Quebec; Spanish commercial information under NOM-050 in Mexico; manuals and warranty documents; certification files prepared with test labs.FCC、ISED、CSA或cUL及NOM标识;魁北克销售产品的法语要求;墨西哥 NOM-050 西班牙语商业信息;说明书与保修文件;与检测机构协同准备认证资料。

What you get您将获得

  • Label and packaging review for each country按国家审核标签与包装
  • Manuals and warranty in the required languages按要求语言提供说明书与保修文件
  • Certification files with test labs与检测机构准备认证资料

How adaptation works适配流程

  1. Readiness snapshot就绪评估

    One business day, no cost: a one-page scorecard in Chinese with the three fixes that matter most.一个工作日,免费:一页中文评分,列出最重要的三项改进。

  2. Readiness audit全面诊断

    About two weeks: product, app, documents, brand, data flows and certification, scored and costed for each country.约两周:按国家对产品、App、文档、品牌、数据流与认证进行评分和成本测算。

  3. Adaptation产品适配

    Fixes delivered in sprints, reviewed by native speakers and tested on real devices.分阶段完成改进,由母语人员审校,并在真实设备上测试。

  4. Release retainer持续更新

    Every update, new screen and new manual goes through the same glossary and review.每次更新、新界面与新说明书都按同一术语表与审校流程处理。

What buyers see, and what we change买家看到的,以及我们改变的

  • Robot vacuum app扫地机器人App

    Before:调整前:Please put the sweeper on the charging pile.

    After:调整后:Return the robot to its dock.

    A word-for-word translation of 充电桩. North American users say dock or base.“充电桩”被逐字译成 charging pile,北美用户习惯说 dock 或 base。

  • User manual, Quebec说明书(魁北克)

    Before:调整前:Envoyez-nous un e-mail ce week-end.

    After:调整后:Écrivez-nous par courriel cette fin de semaine.

    France French reads as foreign in Quebec, and Quebec law requires French on products and their documents.法国法语在魁北克显得生硬,而魁北克法律要求产品及随附文件使用法语。

  • Website, Mexico网站(墨西哥)

    Before:调整前:Descarga la app en tu móvil u ordenador.

    After:调整后:Descarga la app en tu celular o computadora.

    Spain Spanish on a Mexican site. Same language, different words.墨西哥网站用了西班牙本土用语:语言相同,用词不同。

  • Coffee robot kiosk咖啡机器人售卖亭

    Before:调整前:Scan the QR code to pay.

    After:调整后:Tap your card or phone. Add a tip?

    North Americans pay by tap and expect a tip screen at a coffee counter.北美用户习惯感应支付,在咖啡柜台也期待小费选项。

  • Spec sheet, United States规格表(美国)

    Before:调整前:220 V · 25 °C · 2 kg

    After:调整后:120 V · 77 °F · 4.4 lb

    Wrong voltage, wrong units, and the buyer stops reading.电压和单位不对,买家直接放弃阅读。

  • Smart device app智能设备App

    Before:调整前:Allow location, contacts and microphone? (on first launch)

    After:调整后:Ask for each permission when a feature needs it. Data hosted in North America.

    Permissions on first launch and unknown servers cost app ratings and IT approvals.首次启动就索取全部权限、服务器位置不明,会拉低评分并导致IT审核不通过。

Tell us what you make and where you want to sell it.告诉我们您的产品,以及您希望进入的市场。

Write in Chinese or English. We reply within one business day with first questions and a time to talk.中英文均可。我们会在一个工作日内回复,并约定沟通时间。

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