Watch守护
For makers already selling, who want to see problems first.适合已在销售、希望第一时间发现问题的厂商。
- Rules watch for your product list针对您产品清单的法规监测
- Review and reputation watch评价与口碑监测
- Certification expiry calendar认证到期日历
- Monthly report in Chinese每月中文报告
Operate运营
We run your product in North America您的产品在北美，由我们来运营
Cloud and data hosting, release checks, rules, reviews, translations and support: the North American side of your product, run here by our team and AI agents, and reported to you in Chinese.云端与数据托管、发布把关、法规、评价、翻译与客服：您产品在北美的一切，由我们在北美的团队与AI智能体负责，并用中文向您汇报。
What we run我们运营的内容
Seven modules. AI does the work. People own the result.七大模块。AI负责执行，专人对结果负责。
North American data hosting北美数据托管
Customer data hosted in Canada or the US, with overseas teams limited to aggregated data and every exceptional access approved and logged.客户数据托管在加拿大或美国；海外团队仅可访问汇总数据，任何例外访问均需审批并留有记录。
Release gate版本发布把关
Every app and firmware release staged in North America, checked, approved and rolled out in waves, with rollback ready and a release log your buyers can see.每次App与固件发布都在北美暂存、检查、审批并分批推送，随时可回滚，并提供买家可查阅的发布记录。
Privacy and data requests隐私与数据请求
Privacy notices kept current in three languages, and customer requests to see or delete their data answered within the legal deadline.三语隐私声明持续更新；客户查阅或删除数据的请求在法定期限内完成处理。
Help center and support帮助中心与客户支持
A help center in three languages built from your manuals. An AI agent answers customers and first-line technical questions around the clock; harder cases reach your engineers as Chinese summaries in Feishu, WeCom or DingTalk.基于您的说明书建立三语帮助中心。AI客服全天候回答客户与一线技术问题；复杂问题以中文摘要推送到您工程师的飞书、企业微信或钉钉。
Language and UI ops语言与界面运营
Every new string, screen and notification in English, Canadian French and Mexican Spanish, with your glossary, checked on screenshots before release.每一条新文字、新界面与新通知，按您的术语表提供英语、加拿大法语和墨西哥西班牙语版本，并在发布前通过截图核对。
Rules watch法规监测
FCC, ISED, NOM, Quebec language rules, the US data rule, recalls and tariffs, checked daily against your product list. When something changes, you get an alert in Chinese with what it means and what to do.每天对照您的产品清单检查FCC、ISED、NOM、魁北克语言法规、美国数据规定、召回与关税变化。一旦有变化，您会收到中文提醒，说明影响及应对措施。
Review and reputation watch评价与口碑监测
Reviews on Amazon and retail sites in English, French and Spanish, grouped into problems your engineers can fix, with replies drafted for you. Read through your own seller account.监测亚马逊及零售平台上的英、法、西语评价，归纳为工程师可以解决的问题，并为您起草回复。通过您自己的卖家账户读取。
Three plans三种方案
Start small. Move up when you need more. Monthly billing, short minimum term.从小方案起步，需要时再升级。按月计费，最短期限很短。
Plans from $390 a month.方案每月390美元起。
Operate运营
For makers who want the North American side handled for them.适合希望北美运营全部交给我们的厂商。
- Everything in Watch包含守护版全部内容
- Language and UI ops in three languages三语语言与界面运营
- Help center and AI support帮助中心与AI客服
- Privacy and data requests隐私与数据请求
- Weekly report in Chinese每周中文报告
Operate Plus运营+
For connected devices, software and B2B buyers with IT reviews.适合联网设备、软件，以及需要IT审核的企业客户。
- Everything in Operate包含运营版全部内容
- Release gate for app and firmwareApp与固件发布把关
- North American data hosting北美数据托管
- Human support hours in North America北美人工支持时长
- Incident response and buyer security answers事件响应与买家安全问卷答复
How it works如何运作
Connect接入
We connect to your string files, help desk, seller account and release packages. One to two weeks.接入您的文字资源文件、客服系统、卖家账户与发布包，约一至两周。
Baseline基线评估
A first report in Chinese: what North American buyers see today and what we fix first.首份中文报告：北美买家目前看到的问题，以及优先解决的事项。
Every day每日运营
AI agents work through releases, reviews, rules and support; our team reviews and approves.AI智能体持续处理版本、评价、法规与客服，我们的团队审核把关。
Every week每周汇报
A report in Chinese with what changed, what we did and what your engineers should fix next.中文周报：发生了什么、我们做了什么、工程师下一步应解决什么。
You keep control掌控权在您手中
You keep your source code and your signing keys. We never change your firmware: we stage, check and release the packages you sign. Escalations reach your engineers in Feishu, WeCom or DingTalk, in Chinese.源代码与签名密钥始终由您掌握。我们从不修改您的固件：只对您签名的发布包进行暂存、检查与发布。需要升级处理的问题，以中文推送到您工程师的飞书、企业微信或钉钉。
Release gate and data hosting发布把关与数据托管
These two switch on after a joint go-live check: your signed release packages, an agreed runbook, and our coverage in place. Everything else starts in the first week.这两项在双方完成上线检查后启用：您签名的发布包、双方确认的运行手册，以及我方保障措施到位。其他模块在第一周即可启动。
Tell us what you make and where you want to sell it.告诉我们您的产品，以及您希望进入的市场。
Write in Chinese or English. We reply within one business day with first questions and a time to talk.中英文均可。我们会在一个工作日内回复，并约定沟通时间。
