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Media Incident Aug 2025

An AI chat agent opened customers' CRM data

Stolen access tokens from a sales chat agent let attackers pull data, including cloud keys, from many companies' Salesforce accounts.

Why it matters for makers

Every connected app and AI agent holds keys to customer data. Buyers ask which third parties hold tokens, what each token can reach, and how fast it can be revoked.

What we do

IT review pack, vulnerability handling

Source: BleepingComputer

A summary of public reporting, current as of the date above. Companies are described, not named. It is not legal advice.

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